How Do We Make This the New Normal?
John Horan-Kates
January 27, 2026: At the Vail Leadership Alliance, we define serving as the simple act of helping others. It is a giving approach that puts others ahead of yourself. Stephen Covey describes a servant leader as “one who seeks to draw out, to inspire and develop the best within people from the inside out.”
But how do you actually implement this thinking? Mentoring is a great way of serving where you share yourself with others and help them go beyond success to realize significance. As a mentor, you share your experiences and your personal journey. From a leadership point-of-view, the principle of serving is realized when others grow and become more effective. And it’s interesting; this important leadership principle parallels the Golden Rule by focusing on how you would like to be treated...
